Teachers: Getting Started: I don't have a login

 
What is the process for teachers to get their login?

In general, once the need for portal access has been established between the school and Lab-Aids, these are the steps that will occur:

1. The customer (purchaser or Curriculum Coordinator) provides Admin contact information to Lab-Aids. In worst-case scenarios, we have seen this process take weeks. 

2. Lab-Aids creates the Admin account and assigns portal licenses to the admin. 

3. The Admin then creates teacher/student logins (depending on the setup) and distributes that access to teachers and students. Lab-Aids is not involved in this step, other than to support the the Admin if needed.

4. Teachers receive an email from their Admin with login credentials and/or instructions on how to access content. 

What to do if you don't have a login:

1. If you are aware that your school or district has purchased portal access from Lab-Aids or has been in communication with Lab-Aids, please contact your Curriculum Coordinator (or the person who makes science curriculum decisions) to determine a) if your school has appointed a Lab-Aids portal admin, and b) whether the admin has received their login credentials. 

  • More often than not, the cause of delays could be:

    • The Admin information has not yet been sent to Lab-Aids.

    • The setup method has not yet been determined between the Admin and Lab-Aids. 

    • If the admin has been sent their login credentials, then the delay is that the admin has not yet set up student/teacher logins.

2. If you are unable to get an answer from your school, you can contact us at portals@lab-aids.com to find out where your school is in the setup process.

 

If you have further questions, you can reach out to us at portals@lab-aids.com.

1. Log in: https://portals.lab-aids.com

2. Change your password: How to change your password 

3. Set up your teachers and students: School Admins: How to set up your teachers and students

  • Most of our admins are school admins and will follow the above instructions. If you have been told you are a district admin, here are instructions on how to set up your schools and school admins: How do I set up my schools, admins, teachers and students?

  • If you have been set up with another method (Google Classroom Integration, LTI integration, etc.), Lab-Aids will email you with instructions on how to proceed. 

 

If you have further questions, please feel free to check out the Admin FAQs or reach out to us at portals@lab-aids.com.