Status of portals.lab-aids.com

General Operational
Google Classroom Operational
LTI Operational
OneRoster Operational
ClassLink Operational
Clever Operational

Report a Problem

 

Past & Upcoming Maintenance

Date, Time Impact Reason
Sunday, August 7, 2022 1:30 AM - 5:30 AM EDT System outage Database optimization, server patches and updates.

Sunday, April 10, 2022 12:30 AM - 2:30 AM EDT

System outage Security updates and server updates.
Saturday, February 19, 2022 1:30 AM - 1:45 AM EST System outage Security updates and server updates.
Saturday, January 29, 2022 1:00 AM - 3:00 AM EST System outage Perform server/software upgrades to improve system performance.

Past & Current Incidents

Date Duration Impact Root Cause
August 08, 2022 Appox. 3 days Some users at districts rostering via Clever could not access their account. Resolved; we are still investigating the root cause of this issue and will post more here.
January 14 - 28, 2022 2 weeks Firefox 96.0.1 users cannot access certain content Users accessing the Portal with Firefox (v96.0.1) could not access the epub versions of core content (student books, teacher editions, etc) due to the content not properly rendering.

Portal Status Archives (2021)