You can't go back and change the beginning, but you can start where you are and change the ending.
C.S. Lewis
Lori has been in customer service since she was in high school. She has spent many years in customer service including retail, fiber optic cable, sports equipment, and even worked for the legendary Dale Earnhardt at his collision and paint center. She believes good customer service is building a long-term relationship where each customer interaction is easy and enjoyable no matter the situation. Lori is married 35 years and is mom to Garrett and beagle mom to Hoover. She loves to make handmade cards and volunteers at her church.
ledwards@lab-aidsdotcom*
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